People are often confused about all the bean bag chairs that are available in stores and on websites. It’s not surprising since China exports thousands of these chairs to the United States yearly, so it is difficult for shoppers to tell the difference between good quality ones and poor ones.
To compare bean bags and choose the right one, there are many important factors to consider. Shoppers should not be afraid to ask questions. If it is a reputable company, they will give direct and honest answers.
To compare different companies:
1. Ask if they can provide many customer testimonials from actual owners talking about their bean bags and customer service. If not, let’s just say it is pretty simple to make up some nice words for your own product.
2. The company should also tell you they have a lot of repeat business. Happy customers will buy more than one product from a company they trust.
3. Ask them how long they have been selling bean bag chairs. You don’t want to have an issue two years down the road, and find out the company is no longer open.
4. Check with the Better Business Bureau to see if there are any complaints, a good company will be rated A+.
5. Ask what the return/ refund/ exchange policy is. Try to avoid restocking fees.
6. If you have a problem, check if customer service is easy to contact by toll-free phone, email, fax, and regular mail. Companies with just an email form often do not respond quickly.
To compare the actual bean bag chair product:
1. Buy one that meets US Flammability and Safety Standards. Every bean bag is required to have a “law label” attached that talks about these standards. These include UFAC class1, California TB 117, and CSPC Zipper Enclosure standards.
2. High quality chairs will have a cover that you can remove easily and wash in your household machine. You should not have to remove any bean bag filling to get the cover off.
3. The fill should be small pieces of polystyrene (styrofoam), anything bigger than a pea may be lumpy and will go flat faster. If you are thinking of buying a shredded-foam-filled chair, ask if the foam is easy to re-fluff once it’s compacted and hard.
4. The cover and liner seams should be double-stitched for strength. Hidden seams look nicer.
5. Make sure there is an inside liner to hold the filling so you can take off and wash the cover.
6. Good liners are made of fabric that won’t tear and is water-repellant to keep the filling clean and dry.
7. The liner should have a child-safe zipper that keeps kids from playing with the filling, but can still be opened and re-locked to add more fill.
8. One of the most important factors to think about is the warranty. How long is it and what does it cover? A good bean bag store will cover any manufacturing defect for many years.
Ask your questions and make sure you get what you pay for!